How to wash away your commercial laundry cares
All Your Commercial Laundry Needs, Hassle-Free and Cost-Free
An interview with partners Leiby Tabak and David Landau from In House Laundromat
As a property developer and manager, you know that an important part of your job is providing the amenities to ensure your tenants are happy with their living environment. And a key part of that experience is the laundry room – because, no matter whether they live in a high-end luxury building or a low-income property, everyone needs to wash their clothing.
But setting up and maintaining a communal laundry room involves ongoing, hands-on servicing, a responsibility you may not have the time or inclination for.
Enter In House Laundromat – the full-service laundromat that takes care of everything from installation to maintenance to repairs. so that the only time you’ll need to think about your property’s laundry room is when you receive your monthly commission check.
Here, Tabak and Landau tell us more about the service they offer and what makes their business unique.
Tell us about your commercial laundromat service.
We install laundry equipment in commercial buildings, such as apartment buildings, hotels, nursing homes, etc. We take full responsibility for operating the laundry room, including regular maintenance and repairs within 24-hours. There is no cost at all for the building owner; they give us their empty basement, we provide their tenants with quality laundry facilities, and at the end of the month, the owner receives a commission check from us. It’s truly a win-win situation.
We also offer customized service options, for those owners who want to manage their building’s laundry room themselves but would like to avail themselves of our maintenance and repair services. Our prices can’t be beat, particularly when it comes to payment systems. We offer your building residents a laundry payment system via mobile app rather than by coins or cards. Our app, which is the best in the market, is very user-friendly as well as being low-cost and zero-maintenance.
How did your business start?
Our families have been in the real estate business for many years, and we saw up close the difficulties they’d often encounter with laundry maintenance companies. So we started servicing some of our own buildings myself, and this service model proved so successful that we decided to offer it to other property developers as well.
This was about 6 years ago; today, we service over 1,000 locations, primarily in the tri-state area and, more recently, Florida. We have plans to expand our operations to other locales as well.
What makes you unique in your field?
Two aspects we excel at are communication and trust. Every client knows that we can be reached at any time by cell phone and are always readily available for them. They also know that they can trust our word; If we say we’ll do something by a certain time, they can count on its being done by then. This was true even during Covid, when shipments and deliveries were so unpredictable.
We believe integrity is essential for a businessperson to have; your clients need to know they can trust you.
Tell us about your experience as an exhibitor at the recent OJBA expo.
We’ve already been to a number of OJBA shows and we never fail to be impressed. Particularly as people who work in the service industry ourselves and who go out of our way for our clients, we appreciate when we see others providing good service – and we can definitely say that about the OJBA.
Their communication is phenomenal and they treat their clients wonderfully. Over the years they’ve built up a reputation as an organization our community can trust, that produces a high-quality show that attracts serious business people and offers great networking opportunities. In particular, they really outdid themselves this past show. We look forward to participating in future events!
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