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Because business isn’t just about what you know, it’s about who you know.
Elise Steinharter of Talint Consulting
Please tell us about your company:
I’m the founder of Talint Consulting. We act as internal HR for companies and non-profits who don’t have internal HR.
What services do you offer your clients?
We come into the organization and evaluate the employee’s experience so we can help the company figure out how to streamline things. This includes help with hiring, onboarding, training, and firing, as well as general communication and employee experience within the company.
I understand why hiring has to be done right- but does the firing process need so much input?
When someone leaves a company for any reason, things change. It could be as simple as who does their work, or maybe an entire reporting structure could change. Change in management is actually something that really needs to be done right! If it’s done badly or not at all it can destabilize and negatively affect a company.
This is especially true with broader scale layoffs. The proper communication needs to be in place so that people know what’s happening and that those leaving as well as those staying, know what to expect. We’ve developed our own layoff method which we share with our clients and it’s been a game changer!
How did your experience working in corporate America for companies like Apple help you get where you are today?
Apple started in a garage and look where they are today! They went through a lot of growing pains and developed systems and processes that help the whole company run smoothly. Because I saw first-hand how systems like these work, I am aptly placed to help modify and create similar systems for smaller organizations that help them grow and thrive. I love helping companies grow and become so successful that they need their own internal HR! Which I’ll be delighted to help them hire!
With so much in business becoming automated will the “soft skills” soon become almost unnecessary?
Never! If anything something of the human element is lost in the widespread use of automation- which is exactly why companies like ours have clients! Our job is to come in and deal with the soft side of this- you can outsource the paper side, like payroll and compliance etc. but never the actual human-to-human element.
Additionally, today the average employee sticks around for 3-5 years, not till retirement. With the right programs and benefits business owners can create loyalty to push that timeframe longer. If you employ people, you need another person to hire them! That necessary human element isn’t going away any time soon.
Businesses experience lots of ups and downs. Can you share a challenge that have you recently experienced in your business?
Moving from the structured environment of a corporate setting to the autonomy of freelance work, required a shift in mindset and approach. In the corporate setting, work generally flowed in a structured manner, whereas as a HR consultant, I needed to proactively seek out clients and projects. This shift demanded a reevaluation in time management networking, and self-promotion strategies to ensure a steady flow of business. However, this challenge has also been an opportunity for personal and professional growth, allowing me to hone my entrepreneurial skills, which all of my clients have in spades, enhancing my understanding of their challenges even more.
What’s new in the industry that you’re excited about?
What’s great about my job is I am exposed to so many different types of industries such as healthcare, construction, real estate, security, and beauty salons. Every industry is constantly evolving in its own way, including HR! While all these industries are so different, the common denominator is people work for them. HR helps make meaningful changes to the workplace so your employees are happy and therefore productive. The hot topics in HR right now and that I am discussing with my clients are the way we work, such as being remote, hybrid, or in-office, the tech and automation we use, and how people are being compensated. While every type of industry is going to approach these questions differently, we all need to be having these discussions to make sure we aren’t left behind and losing good employees to other more up-to-date organizations.
What are your goals for exhibiting at the OJBA Expo?
I love meeting and networking with new people. I also try to learn something new every day- and I have no doubt that I will learn a lot at the show!
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